One AI workforce, built around every hotel team.

Explore how Otai helps each department reduce repetitive work, coordinate clearly, and turn guest and staff needs into hotel action.

01Clarity across the property

General Manager

See guest demand, task flow, team workload, feedback, and service performance in one management view.

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02One place to care for every guest

Guest Relations

Manage requests, complaints, proactive messages, and feedback across Web and WhatsApp with complete conversation context.

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03Less routing, more welcoming

Front Office & Reception

Reduce repetitive questions and route service needs to the right department with the context required to act.

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04Clear tasks, fewer interruptions

Housekeeping

Receive complete, trackable room requests with location, priority, and guest context instead of fragmented calls and messages.

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05FROM DISCOVERY TO RESERVATION

F&B & Restaurant Teams

Help guests discover dining options while teams manage availability, capacity, and reservation requests.

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06Help every experience get discovered

Spa, Activities & Experiences

Make treatments, activities, programs, and events easier for guests to discover and join.

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07Make website interest actionable

Sales & Marketing

Answer website questions, recognise commercial intent, and turn valuable conversations into qualified, context-rich leads.

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BUILT FOR DAILY OPERATIONS

Guest-facing AI and hotel operations, working as one connected system.

Ready to build your hotel’s AI workforce?

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