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Otai combines guest messaging, operational workflows, staff coordination, outbound communication, and analytics in one hotel platform.
Guest Experience
Give guests immediate, multilingual help throughout their stay—without making hospitality feel automated.
Explore 02From conversation to completionStaff Operations
Connect every guest request with the hotel teams responsible for delivering it.
Explore 03Turn website visits into conversationsWebsite Chat & Lead Capture
Welcome website visitors, answer questions, and capture qualified demand without adding friction.
Explore 04One standard of service, everywhereMessaging Channels
Meet guests on the channels they already use while keeping hotel teams in one coordinated workflow.
Explore 05Make hotel experiences easier to joinReservations & Program
Help guests discover activities and reserve restaurant experiences within the same service journey.
Explore 06See what guests need nextSurveys & Analytics
Turn service activity and direct feedback into a clearer view of the guest experience.
Explore 07Connected to the hotel stackIntegrations
Connect Elektraweb, RMOS, or Sedna PMS with WhatsApp, Telegram, and your digital guest channels in one coordinated experience.
ExploreGuest-facing AI and back-office execution, designed as one connected system.