Survey builder
Create and deliver focused surveys across the guest journey.
TürkçeRequest a demo Surveys & Analytics
Turn service activity and direct feedback into a clearer view of the guest experience.
Request a demoWhat Otai enables
Built around the way
hotel service really works.
Delivery visibility
Track participation, completion, scores, and guest-level responses.
Operational dashboard
Monitor message trends, task distribution, activity, and guest origins.
AI time saved
Estimate the repetitive workload handled through automation.
Feedback into focus
Move from activity data to service insight.
Combine direct guest feedback with conversation and task patterns to see what deserves attention.
- 01Listen
Deliver focused surveys at useful points in the journey.
- 02Connect
View responses with guest-level and operational context.
- 03Improve
Follow trends in scores, demand, workload, and estimated time saved.
Better operational decisions grounded in conversation, task, activity, and survey data.