Turn website visits into conversations

Website Chat & Lead Capture

Welcome website visitors, answer questions, and capture qualified demand without adding friction.

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Built around the way
hotel service really works.

01

Embeddable widget

Add a branded, consent-aware conversation to your existing hotel website.

02

Helpful first steps

Use welcome messages and suggested prompts to make starting easy.

03

Progressive lead capture

Collect visitor details naturally after the conversation has created value.

04

Dedicated sales inbox

Review, qualify, export, and follow up on website-origin conversations.

Create value first. Capture interest naturally.

The website widget answers real questions before inviting an interested visitor to share their details.

  1. 01
    Start with intent

    Suggested prompts help visitors ask about stays, services, or events.

  2. 02
    Build confidence

    Branded answers make the hotel website more useful.

  3. 03
    Pass rich context

    Sales receives the profile together with the conversation history.

THE OUTCOME

A more useful hotel website and a clearer path from early interest to a sales-ready lead.

Every guest, understoodGuest ExperienceExplore From conversation to completionStaff OperationsExplore One standard of service, everywhereMessaging ChannelsExplore

See how Otai fits your hotel.

Request your demo